Watch our helpful video and see how. Let us entertain you! You can call our dedicated automated payment line on 0800 064 3777. Not sure if VM can apply it to the bill once generated or not, but you do need to call them to push for that as you DO need to call and get it applied to the bill if you ever do do another manual payment. You can find both of these references in your billing notification email. Just check out the link below for more details. Pay online by signing in to My Virgin Media. Making a payment By phone: Once your debit card is registered you can pay your minimum monthly payment simply by texting ‘PAY’ and the last four digits of your credit card number to 88300. You can register for My Virgin Media once you receive your welcome email, 2-3 days after placing your order. You’ll find it on the reverse of your bill if you receive your bill through the post. Help registering or signing in to My Virgin Media. So that’s almost anywhere…at your convenience. Don’t forget to take your statement with you. Simply register or sign in to your My Virgin Media account. Broadband. Virgin Media broadband contracts are typically fixed for between 6, 9, 12, 18 and 24 months and then switch to a rolling monthly contract. Virgin Media Business Mobile customers Log in to your Virgin Media Business Mobile Account. If you do a manual payment online it needs to be before the bill is generated to be taken off the bill. You can use any of the following card types to make a payment towards your broadband, TV and home phone services. Browse our latest deals and discounts. If you need a paper bill to make a payment you can order a Payzone card from our Customer Care team on our Contact page. Business. If you're already a Virgin Media customer but don't have a My Virgin Media account, you can register now. You can view all your recent payments too. How to view your bill online. You’ll need your account number to create your My Virgin Media profile. If you want to make a one-off card payment you can sign in to My Virgin Media and follow the simple steps below: NOTE FOR DIRECT DEBIT CUSTOMERS: Making a card payment online will not reduce or cancel any pending direct debit payment on your account. Payment reference number. Haggle The reference will be made up of a combination of up to 3 pieces of information: All Virgin Media references will start with your account number and be combined with one or more of the other elements – as shown below. Want to pay your bill by cheque? Once you’ve made a payment, we can store your card details to make it even quicker and easier next time round. Before you call Virgin Media or indeed decide whether cancelling your contract is really worth it, it's a good idea to make sure you have the following information to hand. Make sure you make the payment at least three business days before it’s due. This means that your payments will automatically leave your account on a monthly basis. Change Direct Debit date (If you're a non-Direct Debit customer, you may also see a Make a Payment button at the top of the page . Fibre broadband, digital TV, landline phone and mobile services from Virgin Media. Between 8am and 10pm this is reduced to 2 hours, The payment should show on your account before 5pm on the next working day, Under the My Latest Bill section click Go to My Bills. Or you could use the online chat feature found under the ‘Contact Us’ tab at the bottom of Virgin Media’s homepage. The time it takes for a payment to be shown on your account depends on the method you used to make the payment. Discover the different ways to pay your bill, how to update your details and how to let us know when you’ve paid. Paying your bill Discover ways to pay, update your details and how to … And to avoid payments bouncing – please remember to update your bank account or credit card details as soon as they change! However, if you use standard email to communicate with Virgin Media, the contents of the email won't be protected in any way and the information whilst in transit may not be confidential. Follow these steps to take a look at your bill: Sign in to your My Virgin Media account. You’ll be allowed to re-attempt the transaction following a failure. Your card provider may need extra information from you before the payment is approved. Register now. This way, your payment will reach your account as soon as possible. Virgin Media has just announced that its prices for phone, broadband and TV customers are rising with some customers seeing a 4.7 per cent hike in bills, which could be up to an extra £48 a year. This is why we and our trusted Commerce Partners use 'cookies' to remember and store information about how you use our site. Virgin Media 'likely to face maximum GDPR fine' following data leak Company reveals that the details of 900,000 existing and potential customers were exposed online for at least ten months It’s available to use all day, every day. NOTE: As a Direct Debit is activated from our systems, the payment is reflected on your account as soon as the payment has been created. NOTE: Not all pre-pay cards will be accepted and it may take up to 9 hours for the payment to be updated on your account. Why has my card payment not been accepted? Virgin Media - Official Site Service your Virgin Money products online - service your credit card, check your savings and investments and top up your prepaid card. This will be 2 working days before being claimed from your bank. Portfolio buy-to-let mortgages We're now accepting mortgage applications from portfolio landlords Then, once you’re signed up, follow these simple steps: Log in to My Virgin Media; Select My Bills and Payments; Click: Pay my Bill (You’ll have the option to Add credit and can add a credit value of up to €500) On Direct debit? Alternatively you can send the cheque and payment slip straight to us at: Virgin Media Payments Ltd
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