@LaurenR83180003 One shopper also found that the phone number given for help logging in did not work. 0 Likes. If you were registered with us before, we’ve still got your details, you’ll just need to reset your password. Being told my order had been delivered ( from yesterday) when it was wasn't, being told there was no record of my calls from yesterday and today. Our colleagues are currently voting for their overall "Colleague of the Year.” Good luck all! @asda Shopping was supposed to be delivered yesterday. @AskNationwide is there any known issues with payments going out. @CliffdotMac Not getting furloughed in return for still spending time working in a supermarket (particularly Asda as the music kills me there - U2 and Phil Collins last time) must have sucked massively. @IKEAUK @TheRangeUK @BandQ @Harrods @marksandspencer @Tesco @LauraAshleyUK @asda @sainsburys @Morrisons @Aldi, I’ve got a job, guys! @AsdaServiceTeam Hi, is there a known issue with the website? I reckon that is at least £1k of business they have lost from me to date. @AsdaServiceTeam is the Asda online web site gone down. No problems in my local store. @sketchymagpie @AsdaServiceTeam I have just spoken with Asda on the phone and they are aware of the issue and the technical team are working on it, and it should be fixed soon. @WhitewickV @asda I got banned from using Asda online delivery because they kept messing up the orders or being late and cancelling without a reason then because I complained each time in the end they closed my online account so I moved to @Ocado and no problems since they been perfect, Whats going on with customer service? The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. I called Asda customer service. #Asda ☹, @Just_Me_SB No!? Asks For a OTP. 2/3. @asda as a vulnerable priority customer. To fix the issue where the buff and support skills are not actually applied to yourself inside the basecamp in the faction war. To see all content on The Sun, please use the Site Map. There’s a problem with your website @asda I can’t amend my order??? Not On The High Street founder Holly Tucker, 43, from London, has accused Asda and New Look of 'stealing' a 'Home S'cool' t-shirt design from a small British family-run brand, Annual Store. Very unhappy #asdaserviceteam, @Jylland66 30 mins to get through to store, to report. Lost yourself a customer today @asda Terrible customer service. The final rating assumes that Competition and Markets Authority (CMA) will approve the buyout of ASDA in April 2021 enabling Bellis Finco Plc, the top holding company within a restricted group, to fully control ASDA. Please get back to me ASAP. hotukdeals.com - The Largest Deal Community in the UK. Thanks for no response @AldiUK. @power_mccann Have you managed to get him something similar? @evans81uk Who can we report issues regarding the groceries app ? @SN97048977 Guys it’s been over 24hrs and only @Harrods & @LauraAshleyUK have responded, Jim from Luton complains about beans and you are straight on it, so do you have an issue with #ActuallyAutistic ppl? Customer service is shocking as well. Very poor service from @Tesco An hour after our home delivery slot we have to ring to be told it's not being delivered. For the adventure lovers, the foodies, the fashion fanatics and the tech-geeks - we stock vouchers that can be spent at a diverse range of market-leading shops and websites, including Asda! 20 minutes waiting in bay. @KimConnop No response to a formal complaint. @DawnCandler Hello, hello? Talk about a cashless society. Do you realise how arrogant that sounds ? View our online Press Pack. @PatientSwim @GeorgeMonbiot But there is no connection between people dying and me wearing a mask in Asda. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, Asda customers had trouble accessing the supermarket's website and app, Asda shoppers got an error message when trying to log in, Asda shoppers reported problems according to Down Detector, Benidorm's bar singer Asa Elliot becomes ASDA delivery driver as acting work dried up during Covid pandemic, because of the coronavirus lockdown rules, recently experienced issues with card payments, Independent Press Standards Organisation (IPSO). How can I find out if I have any substitutions? @asda as a vulnerable priority customer. No call, no email, no text. ", A third customer said: "Does anyone know if @asda online shopping is down?? Even links to th grocery page don't work. @DeborahMeaden Yes and with a fussy cat it's becoming a problem. @asda @AsdaServiceTeam shoddy service on his birthday too. Your sources of information are accurate and mine are not. Can someone help? Sign in Create account. @asda why is your online ordering so poor. Have uninstalled and reinstalled, all updated software. 5 stars I have been in a few times today and it either kicks me or crashes, @asda Could you explain the rules of shopping for two household and the scan and go tills. And act with integrity. Why isn't ASDA website working? Thanks Asda. For the past 2 days the screen just remains blank. Very poor service from @Tesco An hour after our home delivery slot we have to ring to be told it's not being delivered. @M_Geraghty1970 @asda please sort the issue with your app, haven't been able to checkout all afternoon. IE loose bananas now i have to buy bagged ones. Cheers all for watching the stream apologises towards the end more so @libralonix my cheap asda pads and dark soul's do not mix ?was also trying to help me out via chat on what was going on with Xbox live being down or something? @asda 30 items missing from my delivery incl all meat. Then nothing, have to log on to website to complete order!! Any ideas? Apologies for this delay. Your telephone numbers do not connect. @Sheilb47 Why Bobby thinks there’s anything wrong with working in Asda is beyond me, but you can’t account for snobbishness. Customer services beyond useless. @ajg_1983 @EdgyMoe hotukdeals is a community for deal seekers. George seems OK. Coming soon: Why, when so many items missing & your error won't you redeliver @asda ? I'll shop at Asda instead. @asda Visited the Wallington store this morning to load up with Lavazza Espresso Ground Coffee 2 Pack (Product code: 661588). Asda is the second supermarket to simplify its digital presence after Sainsbury’s last month announced plans to roll its standalone non-food website into its grocery platform from November. no idea what’s happening with it. @asda Is there anyone that can help me with an on going issue. Tesco, Asda, Sainsbury's and more - the best and worst value Easter eggs in 2021 The Telegraph & Argus 08:37 12-Mar-21 Asda could make three major changes to all its UK supermarkets after lockdown Chronicle Live 08:33 12-Mar-21 Didn’t anticipate it being anywhere else. GB. @asda Visited the Wallington store this morning to load up with Lavazza Espresso Ground Coffee 2 Pack (Product code: 661588). Useful. @AsdaServiceTeam are you aware of this? Been trying since yesterday evening to get on the groceries website. Any idea when issues will be resolved? I’ve still not had a response after calling customer service 7 times! I can't sign in, what should I do? It offers a budget yet stylish range of clothing for men, women, children, and babies. Sign in or register an Asda Gift Card account. As had two payments to Asda go to pending earlier and now they have disappeared from pending and gone back to balance. Home Trending Top 20 Food Students NHS Categories. 09:50 until 15:50 I would recommend it going there and back on the bus you get one earlier so you can get one back hope this info helps sorry but no Sunday service, @FurnessGirl @Tesco Asda seems to suggest they have it. @AsdaServiceTeam Good afternoon. @bardenjogle @asda I have the same issue, it seems to be a glitch in the system. @Millzyd935 @gozpachogamer @lemonadesausage hey i called asda and they said that they had some problems with sending emails out and my has been shipped so i recommend just phoning then and asking, @inktorious But again thanks all, and we'll continue 2moro ? @MandinaM Bloody hell...asda need to sort out their customer service..this isn't the first time you've had issues!! @RoObeechy @LarkSaint It’s going to Asda that caused the problems ......... that and red knickers and a hula hula skirt. Check out our FAQs for more info. I guess there are now some supply problems showing post #brexit. Awaiting a hopefully better response from you guys. No orders appearing. @MaggieSwarbrick @JP_Biz Thankfully no issues from my local ASDA or Lidl. @BrightonHoveBus Seems to be problems with GF bread but that could just be my local Asda. @KateMFarrow I have done this for a year with no issues. No problems in my local Morrison's, Tesco's or Asda. @LJD1977 I’ve got absolutely no issue with them being cautious but introducing tier systems and then totally ignoring them is unforgivable. Still no delivery at 11:40pm. @Goodgirlmonty @clairejaneblyt1 @scott7stevenson Statistical noodles..... A nurse having 30 years service at 37.5hrs in the NHS will have a better pension than john smith working down at Asda 50 hrs a week..........for the same period. Very unhappy #asdaserviceteam, @AsdaServiceTeam Good afternoon. 2. Seems to be problems with GF bread but that could just be my local Asda. Then nothing, have to log on to website to complete order!! @AislingDonovan5 Just keeps refreshing on the homepage ? Been trying since yesterday evening to get on the groceries website. Lied to 3 times. @AsdaServiceTeam Hey Asda! Who can we report issues regarding the groceries app ? Thanks". Now @AsdaServiceTeam not replying. Didn’t anticipate it being anywhere else. How do recurring slots work? If you have your original receipt but not the original tender type used to make your purchase, we will issue a refund to an Asda gift card at the current selling price. Lost yourself a customer today @asda Terrible customer service. It’s wild how if I down shampoo in the swimming pool showers everyone immediately leaves but if I do it in Asda I get harassed by security for “stealing” and “making customers uncomfortable”. @andrewbaker1984 No text. @AutisticFleck ⚠️With apologies, due to a mechanical issue, our #BH26 service due to depart ASDA Hollingbury at 09:33 is unable to operate⚠️. Pharmacy Gift Cards Asda Mobile Personal Loans Pet Insurance Asda Opticians Asda Tyres toyou Parcel Service. Hi as anyone had issues with asda ps5 delivery's . I have done this for a year with no issues. What a stressful situation and your customer service told me there is nothing you will do to help. Also re Asda, when I needed an expensive fix to the car recently the mechanic told me my problems had been caused by filling up at the supermarket. Any ideas? For other inquiries, Contact Us. Keeps reloading over and over, need to sort it ASAP ?? Is that true @asda ? #ReimagineRetail —30+ days ago. Being trying do do an order on the app but it keeps saying “something went wrong”. @sjpxo Via Nothing. Sorry for the delay! @LJD1977 I’ve got absolutely no issue with them being cautious but introducing tier systems and then totally ignoring them is unforgivable. @stuart_oakes Are there issues or is it just me? We have tried pinging Asda website using our server and the website returned the above results. Store manager issue... @Lawrence_Brown Unwanted substitutes – what to do. I called Asda customer service. @louisecowman17 We've 10 amazing colleagues who've been honoured for their fantastic work at the Proud to be Asda Awards 2020. Amazing???? @asda @AsdaServiceTeam is the website down won't let me pay for my order, @LLCoolR81 @JimCan21 @TheSkyBlueHub Guarantee delay to kick off due to Gladys who works in Asda and has never been to a game before and her 10000 mates don’t realise the turnstiles might be busy, First of all shocking customer service (we’ve been having weekly deliveries for months and no problem). Check out our great value range of women's clothing at George at ASDA including dresses, lingerie, swimwear, jewellery and other accessories. @AsdaServiceTeam Dear Asda service team. During this period, we will not be sending out free SIM cards. @asda 30 items missing from my delivery incl all meat. Respect everyone. @LLCoolR81 @JimCan21 @TheSkyBlueHub Guarantee delay to kick off due to Gladys who works in Asda and has never been to a game before and her 10000 mates don’t realise the turnstiles might be busy, @mlussich Lena Headey produces and stars as Noel Vanderson, an Asda shelf-stacker with no idea what the internet is, controlled by witnessing injustice in Wes Craven's 'The Lost Shelf: Volume Two' ? Noone answering customer service phone line. So not a national issue, What do you have to do to get sense from the insurance company for Asda? Meanwhile one shopper was worried they would not be able to complete their order in the allotted time. I did not receive my shopping last week, no reason why! Messaged 1 co no reply. @asda yet again today I have had a problem with delivery! @firstdirecthelp Thanks Ben, I have no issues with any other online purchases, just with @asda ???? I've amended my order but when I try to check out it says that Sorry, there was problem, please try again later. @asda why is your online ordering so poor. Amazingly your tech team were, @tracylou5 @Sallybanni Cars backing up. Hi, please can you investigate into my delivery - still waiting...... delivery slot 12.30/1.30 Help. Is that true @asda ? @asda is your website down. @Charentegirl @Michelle_0086 Am i supposed to wait until 11pm again. Furthermore, I find it saddening that Asda cares so little about the loss of a loyal customer – I will not be shopping at Asda again despite shopping at Asda my entire life and making use of the delivery “service” for over a year. @p719376868 They said anyone that used chrome browser has had the issue. #annoying. It says "something went wrong, please try later" ..same thing all week..#asda. @asda your website is broken! Tray still in store, @marksandspencer Then maybe, for their own good, staff who cannot wear masks should not work in contact with customers... Never had this issue in any other stores (Asda, Sainsburys, Aldi are doing a great job!). We’re based in Guildford, Surrey. No problem accessing other asda sites. Is there a glitch on the website please? Call the store and can't get through. I won’t be shopping in Asda again! I would say 9/10 times it doesn't work, god help those who can't leave the house to shop using your service, @MacHabbie @cinders0765 What a stressful situation and your customer service told me there is nothing you will do to help. No call, contact, explanation. #Asda worst shop. @power_mccann Have you managed to get him something similar? Walton Asda? Messaged 1 co no reply. Walton Asda? I have been in a few times today and it either kicks me or crashes, @johnpattison72 @asda @AsdaServiceTeam Diabolical customer service. Online shopping is supposed to be less stressful but your app and online ordering is a constant source of stress. @ssjpdoyle Still no refund either. We pay an annual fee this! @Heather30822953 Hi, please can you investigate into my delivery - still waiting...... delivery slot 12.30/1.30 @rostonhawkins I've lost two slots already as I've been timed out. Please sort it @asda I have cleared all cookies, caches etc. @ArchieHaddock2 @_steadyrain_ Archie while I understand your sentiment I too live in Co Down and Asda for example have huge gaps in their ranges and shopping online from Amazon has become much more limited. My delivery is 2.5hr late and their CS team can't contact drivers. It’s wild how if I down shampoo in the swimming pool showers everyone immediately leaves but if I do it in Asda I get harassed by security for “stealing” and “making customers uncomfortable”. Thanks Asda. Substitutions . ASDA YOU LIKE IT Asda opening times 2021: hours and online delivery advice. Totally frustrated to the point of crying ??? Lied to 3 times. I appreciate your reply and issue but it's caused inconvenience as wasn't able to complete my shopping which now I have to pay for another service and go out again. @asda trying to book a click and collect for Sunday 28th but for some reason it’s not working? thanks :-). Shop online at ASDA Groceries. Customer Service call 2: yeh we don't know when it will arrive. A full list of ratings actions is detailed below. Ludicrous, @RaverOldskool I have been trying to book a collection slot for days now and it keeps saying ‘something went wrong’?! More than 18 million people shop with Asda every week and 98 per cent… Giving you ultimate flexibility with Pay As You Go. The same great prices as in store, delivered to your door or click and collect from store. Card won't work in the ATM and cashback is apparently no longer a thing in Asda? @IrocheSKO @MSTVTweets Same with me. @Ophion182 @DeborahMeaden Yes and with a fussy cat it's becoming a problem. About substitutions. @asda having trouble booking a collection slot for Sunday 28th March. Shielding family. Just keeps refreshing on the homepage ? The 09.37 from Asda will be operating as normal. Down Detector tracks outages and said that "user reports indicate problems at Asda". The customer service is shocking! I'll shop at Asda instead. #Asda worst shop. @AsdaServiceTeam Hi Asda. No problem accessing other asda sites. thanks :-). Learn about cookies. Think feees for Amex are something like 4% (may be wrong) significantly higher than other providers. ? Do @sainsburys @asda @Morrisons all treat their customers this badly? Morrisons recently experienced issues with card payments. Chasing human contact for an issue raised in Oct 20. Asks For a OTP. @boroinyorkshire Be the first to know the next time Asda goes down. Placed an order for @asda delivery between 4-6, it's now 8.40 and not arrived. Happier. Your sources of information are accurate and mine are not. ASDA.com: ASDA's website for Home Shopping: ASN: Advanced Shipping Notification - electronic delivery note sent by the supplier for store direct deliveries only. Our versatile gift card can be spent across in-store departments or online; from tech to clothes to food, an Asda gift card is always a smart choice. @Porketh @JorgeDeadbeater @hub3rt @asda @AsdaServiceTeam @AmericanExpress Realistically if they take Amex though it seems contactless not working. It’s why we’re all working hard to become the most trusted retailer. Why Bobby thinks there’s anything wrong with working in Asda is beyond me, but you can’t account for snobbishness. @2swanie Think feees for Amex are something like 4% (may be wrong) significantly higher than other providers. Any idea when issues will be resolved? Anyone joining Asda Mobile from early 2021 will automatically join the new network and won’t need to do anything when we switch. @asda @AsdaServiceTeam is the website down won't let me pay for my order, @Beduffshirl All George (Asda George) offers for March 2021 - How to redeem George (Asda George) vouchers. Get working ASDA offers and discount codes: all of our 18 ASDA promo codes are checked and working for March 2021. @asda Hi, is there a customer service for issues with vaccum not working at car wash site? @Goodgirlmonty @clairejaneblyt1 @scott7stevenson Statistical noodles..... A nurse having 30 years service at 37.5hrs in the NHS will have a better pension than john smith working down at Asda 50 hrs a week..........for the same period. Is there a glitch on the website please? @asda Could you explain the rules of shopping for two household and the scan and go tills. I've amended my order but when I try to check out it says that Sorry, there was problem, please try again later. Order due 11am-1pm. @firstdirect tell me it’s not them, app updated. Have uninstalled and reinstalled, all updated software. Supermarkets have rushed to add millions of delivery slots to meet demand since the start of the pandemic last year. “Take it up with the manufacturer” ? Track your order. We’ve never had issues with asda before now which is annoying, @ibserviceupdate More fun. We are sorry but due to a issues with the bus the 09.12 from Tower Ramparts will not be operating. More than 5,000 colleagues were nominated, showing just how many have made a difference during such a difficult year! It's 8.35pm now. @Millzyd935 @gozpachogamer @lemonadesausage hey i called asda and they said that they had some problems with sending emails out and my has been shipped so i recommend just phoning then and asking, @asda I can't checkout on the app? Thanks. Twitter @martynacoles When you join us, you’ll have the freedom to do what you do best. No problems in my local Morrison's, Tesco's or Asda. Done with this now, won't be using Asda again, @AskNationwide is there any known issues with payments going out. Absolutely no help on customer service line other than “it’s not showing updates on the system” WOW!! Oh and I've had no text or call to even say they will be late! Microsoft Edge Legacy. Anyone else experienced bad fuel there? @chome4 I was stopped by security yesterday saying that I could not do this even though the 2 shops were seperatly bagged and I was seperate scanners. @bardenjogle @asda I have the same issue, it seems to be a glitch in the system. Looks like I'll be calling at @Tesco on my way home from work! @stuartleedorset Even the website is not loading. @sharron333 Your service is appalling. @proseccoprin1 @FirstinGlasgow This service from from 10:00 until 16:00 from castlemilk - every hour Monday to Saturday and the same from Asda. Now @AsdaServiceTeam not replying. @VickyMcEvilly @asda your website is broken! @Steffi_deNash ? Surface Duo; Surface Laptop Go ; Surface Pro X; Surface Go 2; Surface Book 3; Microsoft 365; Windows 10 apps; HoloLens 2; Microsoft … This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Is there a known problem with the asda app? @AsdaServiceTeam is the Asda online web site gone down. @asda Is there a problem with your app? Done with this now, won't be using Asda again, @sophiadavis92 @asda is there an issue with online grocery shopping as I can't seem to amend my order on the app or on the site, nothing is loading and I need to amend my order. Asda.com website is not working for me. @liamtwatson1 @RobertA73482754 Facebook, User reports indicate no current problems at Asda.
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